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Intercom security

How to choose the best intercom system for your home or business

There’s no denying that putting an intercom system in your business or home is a smart security move, but with so many possibilities, how do you know which one is best for you? Every home and business has different needs from their intercom system. What works for you might not work for the property next door. According to Quinn Loureiro, Director at Ventech Solutions, there are a few crucial factors to consider when deciding which intercom system to choose.

Wireless vs. Wired

The first step is to determine whether you require a wired or wireless intercom system. Each has advantages and disadvantages. “A wireless system may be perfect for you if you desire ease of installation and cost-effectiveness,” advises Loureiro. “A wired system is an ideal option if you value security and reliability above all else.”


Wireless intercom systems are the most straightforward to set up. The majority of the time, all you have to do is take it out of the box, put batteries in it, and turn it on. Wireless intercom systems are usually the most cost-effective after installation fees.

Wireless intercom systems have certain flaws, despite how simple they are to set up. They have a restricted range due to their wireless nature, which can be hampered by obstructions such as walls and machinery. Says Loureiro: “A wireless system may not be appropriate if you have a large property or want to place an intercom system on the front gate. They also have a lower level of security. Radio interference is a risk since they communicate utilizing radio signals like a two-way radio. Other radio transmitters in the area could potentially pick up your intercom’s signal by accident, or on purpose.”


By definition, wires are required to connect each intercom station in a wired intercom system. That means they’ll need to be installed by a security professional. “If you don’t like the look of wires running down your walls and ceilings, you may choose to hide wires in trunking or install the intercom system while the house is being built,” offers Loureiro.

But just because they’re more difficult to set up doesn’t mean they’re without advantages. “When compared to wireless intercom systems, wired intercom systems are far more reliable and secure. Distance between stations isn’t an issue because the intercoms are physically connected. They’re also harder for criminals to break into since everything operates on a closed circuit.”

Video vs. Audio-Only

Because of its superiority in terms of security, video intercom systems are quickly gaining popularity. It can be hard to tell who the person on the other end of the line is based on voice alone but if you can see their face on a monitor, it leaves no doubt.

“A video intercom system is obviously more expensive than an audio-only system, but if you’re going to use your intercom to validate visitors remotely, a video-enabled system is hard to match,” says Loureiro. “If you’re only intending to use your intercom system for internal communication, an audio-only system can be sufficient and save you some money.”

Gate entry

Intercom systems provide you with complete control over your property as you can verify the identity of visitors before you open the door. Some intercom systems can even lock and unlock doors remotely with the push of a button.

Gate entry intercom systems are perfect for your front gate, front door, and/or any other secure areas of your property. You can validate visitors and allow or deny entry without ever leaving the room. “When used in conjunction with a video intercom system, you’ll have complete access control over your property,” says Loureiro.

Mobile accessibility

Many intercom systems allow you to control them remotely using your smartphone or tablet. You’ll be able to hear and see what’s going on in your house or business from anywhere in the world if you choose a video intercom system. You can even access doors, gates, and garages from your mobile smartphone if you have a gate-entry system.

“If having remote access to your intercom system is crucial to you, look for a system that includes a mobile app,” advises Loureiro.

While it might seem like wireless systems are the best option for mobile accessibility, both wired and wireless systems offer remote access options.

Making a decision with Ventech Solutions

With so many options available on modern intercom systems, deciding which one is best for your business or home is a difficult task. Consider what you’ll be using your intercom system for and how it’ll be installed in your home to make the best decision feasible. Consult the security specialists at Ventech Solutions if you run into problems. They have years of experience serving the Northern Suburbs in the Western Cape and are ready to walk you through the process from start to finish. Call them at +27 61 668 2345 or email for a FREE on-site evaluation of your garage door needs.

Read more:

How to choose the best security camera installer

Professionals should install your garage door for proven best results

This article was first published here.



Media contact: Cathlen Fourie, +27 82 222 9198,

More about Ventech Solutions

Property Maintenance & Security Specialists.

Ventech Solutions installs gate and garage motors, palisade fencing, security gates, driveway gates, and CCTV solutions. They also provide property maintenance.

Ventech Solutions focuses on customer service, as they have been in business long enough to realise there is a demand for dependable security specialists. They joined the industry more than 20 years ago and have built our company reputation and continued growth based on satisfying their clients, not their own self-worth.


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